Press Release



Industry body Criterion launches and names Caroline Mansley as Managing Director

“Criterion” has launched today: the new, independent, not-for-profit industry body for Standards and Governance has separated from Origo, and has appointed Caroline Mansley as Managing Director (pictured below).
Caroline Mansley | Criterion Managing Director

Keeping the consumer front-of-mind at all times, Criterion will lead the industry in agreeing Standards and Governance services that will revolutionise data movement and automation processes.

Caroline Mansley, Managing Director of Criterion, said; “The financial services market is going through a period of rapid change and development, including new government led and regulatory initiatives. It is vitally important for the consumer that the industry can rely on a body that is independent, experienced and collaborative in its development of open standards. To enable this, we will work with all providers, platforms, schemes, third-party administrators, industry bodies, regulators and Government to engender trust and enable better collaboration”

Criterion will now take forward and expand upon the existing Standards and Governance work, and  Origo will focus efforts on operational services such as its highly successful Options Transfers (processing over £110bn since launch), Unipass security and Integration Hub services.

Iain Duffin, Independent non-executive Chair of Origo, will assume the same role within Criterion  until the company is fully established. One of Caroline’s first tasks, together with Iain, will be to  appoint further independent non-executive board directors. 

With its independent, new board, Criterion will provide professional Standards and Governance  services, enabling the UK’s long-term savings, investment and protection markets to deliver and maintain the required ground-breaking digital services.

Caroline Mansley has a long and distinguished career across many financial services companies,  latterly in a global executive role with AIG. As both a CIO and Operations Executive, she has led and  delivered significant business transformation through improved governance, new technology and  operational excellence. Immediately prior to joining Criterion, Caroline was a director at B.I.B. Ltd,  providing independent advice to businesses and executive leaders on change management and  organisational transformation. She specialises in CRM transformation, programme governance and  risk management. She is also chair of the Scottish Sirens, Scotland’s professional Netball team and is Secretary of the Ladies Committee at Ratho Park Golf Club, Edinburgh.

About Criterion

Criterion is the new, independent, not-for-profit industry body for Standards and Governance.Placing the consumer at the heart of their approach enables Criterion to power solutions that solve their problems. Through their expertise and collaboration, Criterion leads the UK’s long-term savings, investment and protection markets in agreeing Standards to revolutionise data movement and automation processes – bringing comprehensive understanding, fresh perspective and connected thinking.

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